Refunds & Cancellation

The Free plan has no cost and requires no payment details.

Pro and Premium are monthly subscriptions. You can cancel at any time from Settings → Manage subscription, with no penalty. After cancelling you keep your paid features until the end of the period you already paid for, and then your account moves to the Free plan. Your data is kept.

First payment: if PeakAlert isn't for you, ask for a refund within 7 days of your first payment for a plan and we'll refund it in full.

Renewals: monthly renewals are not refunded for partial periods, but you can cancel at any time to stop future charges.

Billing errors: if you were charged by mistake (for example, twice), we'll refund the incorrect charge.

Refunds go back to the original payment method through Stripe and usually take 5–10 business days to appear, depending on your bank. This policy doesn't limit any rights you have under consumer-protection law.

Write to (support email coming soon) from your account email, indicating the charge date and amount.